Effective Date: September 19, 2025
Last Updated: September 19, 2025
Sell My Home LLC ("Company," "we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, mobile applications, platforms, and services (collectively, the "Services").
By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information You Provide
- Name, email address, phone number, mailing address
- Account login details
- Property details you list (photos, descriptions, disclosures)
- Financial information if needed for payments or escrow
b. Automatically Collected Information
- Device type, browser, operating system
- IP address and geolocation data
- Usage data (pages visited, features used, actions taken)
- Cookies, pixels, and similar technologies
c. Third-Party Sources
- MLS and public property records
- Real estate partners (agents, lenders, title/escrow companies)
- Marketing and advertising providers
2. How We Use Your Information
We use collected information to:
- Provide and improve our Services
- Process listings, offers, and transactions
- Match you with potential buyers, sellers, or agents
- Verify your identity and prevent fraud
- Send you transaction updates, marketing, and promotions
- Comply with legal and regulatory requirements
3. How We Share Your Information
We may share your information with:
- MLS & Listing Platforms: To syndicate property listings
- Real Estate Professionals: Agents, brokers, attorneys, lenders, inspectors, escrow/title companies
- Service Providers: Technology vendors, cloud hosting, analytics, customer support, marketing tools
- Business Partners: When you request referrals to mortgage, insurance, or related services
- Legal & Regulatory Authorities: When required by law, court order, or government request
We do not sell your personal information to third parties.
4. Cookies & Tracking Technologies
- We use cookies, web beacons, and similar tools to improve user experience, measure traffic, and deliver targeted advertising.
- You may disable cookies in your browser, but some Services may not function properly.
- Third-party partners (e.g., Google, Meta) may also use cookies to deliver ads based on your activity.
5. Your Choices
- Access & Update: You can update your account information at any time.
- Opt-Out of Marketing: You may unsubscribe from promotional emails or texts.
- Cookies: You can adjust cookie settings in your browser.
- Data Deletion: You may request deletion of your account and associated data, subject to legal or contractual obligations.
6. Data Security
We use encryption, access controls, and other safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain personal information as long as needed to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children's Privacy
Our Services are not directed to children under 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.
9. Third-Party Links
Our Services may link to third-party websites or apps. We are not responsible for their privacy practices, and we encourage you to review their policies.
10. State & Regional Rights
Depending on your location, you may have additional privacy rights, including under the California Consumer Privacy Act (CCPA) or similar laws. These may include:
- Right to know what data we collect
- Right to request deletion
- Right to opt-out of certain data uses
Requests can be made by contacting us at the information below.
11. International Users
If you access our Services from outside the United States, you agree that your data may be transferred to and processed in the U.S., which may have different data protection laws than your country.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify you by posting an updated version with a new "Effective Date." Continued use of our Services means you accept the changes.